Over the past few months, we've been soliciting feedback about Largo from members and the broader journalism-tech community – how they use it, what they like about, and, most importantly, what we can do to make it better. The next version of Largo is a full rewrite of the theme, with new layouts, easier customization, and additional editorial controls. We're keeping the most important parts of Largo – the features that are unique to the needs of publishers – but this is a great time for us to rethink the way we're meeting our member's needs and fill some of the gaps we've identified since the last major version. So far, the most common feedback we've received has been about the need to easily customize a Largo site after launch. Site owners want to have more control over page layouts and an option to add their own CSS directly to the theme.
The security and performance of our hosted member sites is one of the most important tasks we handle on the INN Product & Technology Team. This week we're beginning a rollout of SSL certificates and 2 Factor Authentication for all hosted members sites.
Today is my last day at INN. It's been a privilege to work this past 4+ years supporting a nationwide network of over 120 nonprofit news organizations. But now I'm excited to turn my attention to a single organization that I really admire. I start next week as a senior developer for Mother Jones.
We're happy to announce that we are rolling out new improvements for how we provide Largo support. These changes aim to streamline the process of submitting support tickets and to make our comprehensive support documents easier to find and use. As of today, here are the changes that you may notice:
You no longer need a login for our support portal to submit a request. Simply send an email to firstname.lastname@example.org at any time and we will be in touch with an answer. support.largoproject.org will continue to house our extensive knowledge base where you can find how-to guides and answers to common questions.
This is a big release that we've been working on for the past nine months or so and it includes a lot of great new features we think you'll love as well as a bunch of smaller improvements and bug fixes.
We're pleased to announce a special two-day gathering in Chicago, September 28-29 where we'll be assembling some great speakers from INN member organizations and beyond to help news leaders better understand how to manage technology and product design in your organization.