Keep calm and call the help desk sign

Improvements to Largo Support Process

The help desk system we’ve been using has proven to be a bit confusing and not as flexible as we would like so we’ve decided to make a switch. Starting this week, and officially launching May 1st we’ll be launching a new support portal at http://support.largoproject.org.

a young boy on a TV show asking a question

What You Don’t Know Can’t Hurt You…Unless You Don’t Ask

When talking with people we believe know much more than us about a given topic, we sometimes minimize our knowledge up front. Saying “I don’t know much” is a smart strategy if we suspect the expert will act like a jerk in response to our question. I can safely say that none of the INN Nerds will ever treat you this way.